Contact Us

If you have questions before you enroll or apply:


Member Service Center

Member Service Center

Phone: 1-888-322-2115

Mon-Fri, 8 a.m. - 5 p.m. CST

If You Are Hearing Impaired

TDD/TTY services are available by calling 711 (or 1-800-877-1113 from outside South Dakota). Request the state Relay staff to connect you to our Service Center number listed above.

If You Require Language Assistance

Our Service Center offers translation services in over 100 languages to help members receive information about benefits and how to access medical services.

After-Hours Calls

If you call after office hours, please leave a message. One of our service center representatives will return your call within 24 business hours (8 a.m. - 5 p.m. CT, Monday through Friday)

Información en Español

Si usted querría recibir esta información en español, contacta por favor el centro de reparaciones de Avera Health Plans en 605-322-4545 o el peaje liberta en 1-888-322-2115. Un representante de servicio al cliente está disponible ayudarle el lunes por el viernes entre 8 am y 5 pm hora estándar central.


Our Service Center is available for member specific inquiries. We can also assist you directly with our Help Center contacts below: