Contact Us
If you have questions before you enroll or apply:
Members
Member Service Center
Phone: 1-888-322-2115
Mon-Fri, 8 a.m. - 5 p.m. CST
If You Are Hearing Impaired
TDD/TTY services are available by calling 711 (or 1-800-877-1113 from outside South Dakota). Request the state Relay staff to connect you to our Service Center number listed above.
If You Require Language Assistance
Our Service Center offers translation services in over 100 languages to help members receive information about benefits and how to access medical services.
After-Hours Calls
If you call after office hours, please leave a message. One of our service center representatives will return your call within 24 business hours (8 a.m. - 5 p.m. CT, Monday through Friday)
Información en Español
Si usted querría recibir esta información en español, contacta por favor el centro de reparaciones de Avera Health Plans en 605-322-4545 o el peaje liberta en 1-888-322-2115. Un representante de servicio al cliente está disponible ayudarle el lunes por el viernes entre 8 am y 5 pm hora estándar central.
Employers
Our Service Center is available for member specific inquiries. We can also assist you directly with our Help Center contacts below: